Support Center


  • How to change password

    To change your password is done under the preferences menu.

    Feb 06, 2013 09:58PM CET
  • How to add a contact name

    Contacts are used to in the sharing menu to build up a address book of the persons you often share with. You c...

    Feb 03, 2013 04:10PM CET
  • How to add a new user

    To add a new user go to Preferences menu / Users Click on the "+" to add a user. Type in the use...

    Nov 04, 2015 12:18PM CET
  • Trash Settings

    When you delete a file it is moved to the trash bin and will stay there for 7 days as default. You can change ...

    Nov 04, 2015 12:18PM CET
  • User login with two factor authentication

    Like on share links we can have two factor authentication for user logins too, we can highly recommend this fe...

    Nov 16, 2015 11:06AM CET
  • Preset Meta Data tags

    Meta tags ioGates can handle different metadata types and you can find them under the Metadata menu. Any Metad...

    Nov 15, 2015 07:06PM CET
  • How to upload your company logo

    You can add your company logo to you ioGates account and it will be displayed in the top right corner on the s...

    Nov 16, 2015 01:06PM CET
  • Projects and Users

    Projects and Users In ioGates we have what we call projects and users. A project has a library, an administra...

    Aug 16, 2017 12:56PM CEST

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