Support Center

What is the Desktop App

Last Updated: Jun 18, 2018 12:57PM CEST
Desktop is an app you can install on any server, workstation and laptops and view and download content from ioGates share links. Desktop App is supported on Win, iOS and Linus. Desktop app can also upload files back to your ioGates account.
There is no limit on how many share link you can have in the Desktop App. The App can act as a multiple gateway to upload and download files from ioGates. A journalist could be in the field and use ioGates upload App on the cell phone and use the option to add a prefix on the filename, let’s say it is “Alert_filename” The file is then upload to ioGates and ioGates will look for “Alert_filename” and move the file to a shared folder and transcode the file to DNxHD.
The Desktop App could then be installed on the Media Composer workstation and when the DNxHD file is processed the Desktop App will download the DNxHD file and if the download location is the media bin the files would be ready to edit as soon as the Media Composer update the database.
If you then set-up the “Sent to” option in the Media Composer and point the “sent too” the Desktop App upload location folder then you will have a automatically upload and download workflow to ioGates.


Contact Us

support@filmflip.dk
https://cdn.desk.com/
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